The big players are phasing out voicemail A memo at Coca-Cola was released in November 2014 announcing the elimination of voicemail to “simplify the way [our employees] work and increase productivity”. Instead of offering a voicemail service, incoming callers find…
It seems that we’re seeing more and more stories about sensitive information being stolen from important governmental (and other) agencies. From the acquisition of personal data to top secret governmental information. We’ve been quite intrigued by the number of stories…
Let me reiterate the title of this blog as a question: What is the SmartHome all about? Is it simply about the Amazon Dash button, allowing you to reorder products literally at the push of a button? Or coffee makers…
We all know the ins and outs of communication in the workplace very well. From watercooler talk, to sending and receiving what feels like thousands of emails per day, to conference calls, and boardroom meetings. Our daily routines are often…
There have been a number of films released in the last couple of years covering the topic of Artificial Intelligence. 2013’s Her, where Joaquin Phoenix falls in love with the character in his cell phone (voiced by Scarlett Johansson) and…
The Internet of Things. IoT. This idea has been floating around blogs and business news for a while now. However, it seems that many people just see it as a buzzword and don’t really understand how to make any sense…
Welcome! We’ve been working hard the last couple of months for this moment: the launch of our official blog! The world of blogging is an incredibly interesting, albeit sometimes confusing, place – and here we are, taking the giant step…
Since the launch of these new, ‘smart’ devices, there has been an ongoing battle of ‘whodunnit best’. In September 2013 Samsung launched its first smartwatch and, in the span of a year, they launched five more products. Together these six…
What more can we tell you about the BlackBerry that you don’t know? From a number of patent lawsuits, to being named the world’s fastest growing company by Fortune, to service outages, and being trusted by The Defense Department, BlackBerry…
You know as well as we do, one of the key indicators of business performance is… you guessed it… customer service. Customer service is important to your business because it is often the only contact a customer has. With some…