{"id":10271,"date":"2020-03-09T11:00:35","date_gmt":"2020-03-09T10:00:35","guid":{"rendered":"https:\/\/www.teleforwarding.com\/?p=10271"},"modified":"2021-03-25T15:20:37","modified_gmt":"2021-03-25T14:20:37","slug":"coronavirus-communication","status":"publish","type":"post","link":"https:\/\/www.tf-usa.com\/blog\/coronavirus-communication\/","title":{"rendered":"Toll Free Hotlines and Corporate Comms Policies"},"content":{"rendered":"

Toll Free Hotlines and Corporate Communication Policies<\/h2>\n

Amidst the fear of the\u00a0COVID-19 outbreak<\/strong>\u00a0your trusted telecoms specialists at TeleForwarding wanted to send out a simple reminder: in uncertain times your\u00a0comms policy is important<\/strong>. In this article, we highlight employee comms and inventory coms.<\/p>\n

Internal Comms: Employees<\/strong><\/h3>\n

Larger companies can set up a\u00a0toll free hotline<\/a>\u00a0for their employees to\u00a0anonymously disclose<\/strong>\u00a0their proximity to and\/or symptoms of the novel coronavirus. This helps to\u00a0keep HR and compliance teams up to date<\/strong> with the health of their staff. Toll free hotline numbers<\/a>\u00a0can also give the option for employees to listen to a prerecorded message (via an\u00a0IVR menu<\/a>). Messages can have the most up to date information about health and safety policies, for instance. Or to disclose potential employee exposure to COVID-19. Global operating multinationals can have the same sort of toll free numbers.<\/a>\u00a0Extra options could include cancellation details about upcoming trainings or conferences.<\/p>\n

External Comms: Inventory<\/strong><\/h3>\n

Brands and manufacturers can also set up a free hotline number<\/a>\u00a0for their distributors for information about\u00a0expected restocking<\/strong>. With mass panic comes unnecessary \u201cpanic shopping\u201d, leaving stores unprepared and out of stock. Products like non-perishable food items, medication, cleaning products, even toilet paper are the most common to sell out quickly. Having a toll free hotline for inventory allows distributors to give the correct information to the stores they stock. Consequently, these stores can relay the information to customers looking for certain products.<\/p>\n

Your One-Stop-Shop Solution is\u2026 Right Here!<\/strong><\/h2>\n

At TeleForwarding, we have the resources to implement toll free hotlines<\/a>, and\u00a0virtual phone numbers<\/a>.<\/p>\n

Our trusted specialists are happy to talk through costs and best features for the number(s) you want to implement in the wake of this COVID-19 outbreak.<\/p>\n

There are a number of\u00a0additional features<\/a>\u00a0available:<\/p>\n